Today, delivering exceptional customer experience and gaining customer loyalty are the utmost requirements of financial institutes. This is fuelled by the increasing competition and ever-changing business environment. The next-generation banker requires a new and focused embrace of analytical technology stacks that support the analysis of large volumes of customer and transactional data.
Speakers:
Sumit Dutta
Chief Executive Officer-ASEAN Business Partner; Ex- CEO
Henry Rhoel R. Aguda, FICD
Senior Executive Vice President, CTOO and CTO, Union Bank of the Philippines
Nilo Cruz
Chief Strategic Advisor-Information Communication Industry; Ex-CIO-Development Bank of the Philippines